Iron Spector — Privacy Policy

Aligned with the Terms of Service

Last Updated: February 2026

1. Information We Collect

Iron Spector may collect:

Account information (name, email, company)
Inspection media (photos, videos, audio notes)
Inspection metadata (timestamps, device type, location if enabled)
Usage data (feature usage, interactions)
Device and browser metadata collected through platform analytics services, including operating system, browser version, screen resolution, and language settings
Approximate geolocation derived from your IP address, at the city, region, and country level

2. How We Use Information

We use information to:

Generate inspection reports and valuation insights
Operate and improve the platform
Provide customer support
Analyze aggregated and anonymized trends

3. Data Ownership

Users retain ownership of submitted inspection content.

Iron Spector processes data solely to provide services and improve platform performance.

4. Data Sharing

Iron Spector does not sell identifiable personal or inspection data.

Data may be shared:

With service providers supporting platform operations
With third-party AI providers to generate inspection reports and valuation insights; inspection content including photos, text, and structured inputs is routed through an AI orchestration service and may be processed by multiple downstream AI providers including large language model services; Iron Spector may change AI providers at its discretion
With a third-party speech-to-text provider for processing voice recordings submitted through the platform; audio data is transmitted for transcription and returned as text
With analytics service providers for platform performance monitoring and product improvement; analytics data includes usage patterns, device and browser metadata, and approximate geolocation derived from IP address
With licensed third-party data providers where necessary to return equipment specifications, serial number records, or market reference data in connection with an inspection or valuation query; such sharing is subject to those providers' licensing terms and data use restrictions
Where required by law
In anonymized and aggregated form for analytics

5. Data Storage and Security

Inspection data is stored using industry-standard security practices. Access to uploaded files, including inspection photos and media, is controlled through time-limited access links that expire after a short period. Data separation between organizations is enforced at the database level, so that users within one organization cannot access data belonging to another organization.

While reasonable safeguards are implemented, no system is completely secure. Users acknowledge data is stored electronically.

6. Retention

Inspection data is retained as reasonably necessary to operate the platform, support users, and meet legal obligations.

Users are responsible for exporting and retaining copies of reports they require.

7. User Choices

Users may:

Access and update account information
Request account deletion or data export by contacting Iron Spector support; these actions are not currently available through in-product self-service and require administrative processing, subject to legal and operational requirements

8. Cross-Border Data Processing

Data may be stored or processed in Canada, the United States, or other jurisdictions where service providers operate.

9. Changes to This Policy

This Privacy Policy may be updated periodically. Continued use of Iron Spector constitutes acceptance of updates.

10. Contact

Privacy inquiries: support@ironspector.com